Znuny and ((OTRS)) Community Edition

Hi, selinux is disabled.
I switched WebUloadModule to DB, but is the same, still not upload the attachments

nothing in OTRS LOG
WebUploadCachemodule - Kernel::System::Web::UloadCache:FS
any ideas ?

there is nothing in the apache logs... access_log : 127.0.0.1 - - [19/Aug/2019:14:56:56 +0300] "OPTIONS * HTTP/1.0" 200 - "-" "Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips PHP/7.2.19 mod_perl/2.0.10 Perl/v5.16.3 (internal dummy connection)" error_log : [S...

Hello All, please help to resolve this problem customer users attach a file but the file is not uploaded for some reason. I switched from db to fs and fixed the rights but client users still can't upload files. When a client client create a ticket and tries to upload a file, it does not upload to th...

Hi, as an agent when I pick up a ticket, I do not receive an email notification, but all other agents receive an email notification. Is there a way to change this so that I, as the ticket-owning agent, receive an email notification?

OTRS 6.0.19

Hello, I have a problem with the search engine for ordinary users, they can not see the company's tickets, but when you select a search and do not enter anything in the fields and press a button search on them they visualize all the company's tickets, whether it's a bug or should do something else? ...