Search found 5 matches
- 30 Mar 2019, 12:31
- Forum: Help
- Topic: Address book without customer access to otrs
- Replies: 7
- Views: 2148
Re: Address book without customer access to otrs
i don't understand how to disable customer auth
- 30 Mar 2019, 00:41
- Forum: Help
- Topic: Address book without customer access to otrs
- Replies: 7
- Views: 2148
Re: Address book without customer access to otrs
as i understand , need to create something like: otrs.Console.pl Admin::CustomerUser::Add --user-name ... --first-name ... --last-name ... --email-address ... --customer-id ...
And then customers will have no access to otrs panel
And then customers will have no access to otrs panel
- 29 Mar 2019, 18:31
- Forum: Help
- Topic: Address book without customer access to otrs
- Replies: 7
- Views: 2148
Re: Address book without customer access to otrs
how can i disable customer authentication?
- 29 Mar 2019, 14:00
- Forum: Help
- Topic: Address book without customer access to otrs
- Replies: 7
- Views: 2148
Address book without customer access to otrs
Guys, how to properly implement the address book in OTRS? Specifically, it is of interest to choose a email in the TO, CC field, etc., but they should not have access to the OTRS panel itself as customers. Thank you.
- 29 Mar 2019, 13:55
- Forum: Помощь
- Topic: Адресная книга
- Replies: 1
- Views: 7178
Адресная книга
Друзья, как правильно реализовать адресную книгу в ОТРС? Конкретно интересует возможность выбрать юзера в поле TO,CC и т.д., но к самому ОТРС у них доступа быть не должно. Благодарю!