Search found 3 matches

by pj26905
26 May 2023, 16:54
Forum: Developers
Topic: UserTheme variable is setting up in session
Replies: 0
Views: 2189

UserTheme variable is setting up in session

Hi All, I am facing issue that for only one user this is happening UserTheme variable is not setting up in Sessions variable. So other customized selected theme is not selected. Which is leading to /opt/otrs/Kernel/Output/HTML/Templates/Standard/AgentPhoneTicket.tt rather customized one /opt/otrs/Ke...
by pj26905
02 Aug 2022, 13:23
Forum: Help
Topic: OTRS 6 business solution - Survey Result export
Replies: 2
Views: 405

OTRS 6 business solution - Survey Result export

I am using survey package Survey-6.0.20.opm in OTRS business solution 6.0.22.

We need facility to export the survey results in form of pdf or csv or excel.
Also number of survey sent, replied etc

Do we have any package available for the same?
Please share the link of .opm package.
by pj26905
29 Jun 2020, 12:37
Forum: Developers
Topic: Issue in MatchDBSource.pm
Replies: 2
Views: 2373

Issue in MatchDBSource.pm

Getting this error in OTRS 6.0.22 otrs.Console.pl: Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/PostMaster/Filter/MatchDBSource.pm line 171. $Self->{CommunicationLogObject}->ObjectLog( ObjectLogType => 'Message', Priority => 'Debug', Key => 'Kernel::System::Po...