Search found 4 matches

by nickvh
25 Sep 2019, 10:14
Forum: Help
Topic: Error migration version 5 to 6
Replies: 10
Views: 6324

Re: Error migration version 5 to 6

We also experienced huge problems getting the Update to work. We have tried following the official installation Instructions to no success. After a lot of trial and error this is the step by step that worked for us. -Update to latest 5.X # opt/otrs/script/backup.pl -t fullbackup -d /opt/otrs-backup...
by nickvh
25 Sep 2019, 10:13
Forum: Help
Topic: Error migration version 5 to 6
Replies: 10
Views: 6324

Re: Error migration version 5 to 6

jojo wrote: 19 Sep 2019, 15:40 please take always latest patchlevel for a migration
already tried that no luck
by nickvh
18 Sep 2019, 15:40
Forum: Help
Topic: Error migration version 5 to 6
Replies: 10
Views: 6324

Re: Error migration version 5 to 6

Btw i got the error reduce to just Can't locate object method "Load" via package "Kernel::Config::Backups::ZZZAutoOTRS5" at /opt/otrs/Kernel/System/SysConfig/Migration.pm line 1605. by adding the package to Migration.pm
by nickvh
18 Sep 2019, 15:29
Forum: Help
Topic: Error migration version 5 to 6
Replies: 10
Views: 6324

Re: Error migration version 5 to 6

Bump this post please. I have the same issue and there seems to be no solution things i have tried: -tried editing migration.pm but no luck there. -tried upgrading to the latest 5.x and then to latest 6.x -tried updating to latest 5.x and then to 6.01 -tried updating to latest 5.x and then to 6.10 -...