Znuny and ((OTRS)) Community Edition

Could you show me how I do it. I'm new to otrs.

thanks

Folks,

I need to open more than 100 active directory user lock tickets every week.
Is there any way, script or automation so that I can open multiple tickets by just changing the ticket body for user information that I have in a .txt file?


thank you for your help

Eu também gostaria de saber como você fez isso, mostra as telas se possível.


Vai ajudar muito.

obrigado