Could you show me how I do it. I'm new to otrs.
thanks
Search found 3 matches
- 16 Oct 2019, 16:26
- Forum: Help
- Topic: multiple tickets
- Replies: 3
- Views: 1558
- 15 Oct 2019, 14:41
- Forum: Help
- Topic: multiple tickets
- Replies: 3
- Views: 1558
multiple tickets
Folks,
I need to open more than 100 active directory user lock tickets every week.
Is there any way, script or automation so that I can open multiple tickets by just changing the ticket body for user information that I have in a .txt file?
thank you for your help
I need to open more than 100 active directory user lock tickets every week.
Is there any way, script or automation so that I can open multiple tickets by just changing the ticket body for user information that I have in a .txt file?
thank you for your help
- 15 Oct 2019, 13:12
- Forum: Geral
- Topic: Abrir vários chamados de uma só vez
- Replies: 5
- Views: 8139
Re: Abrir vários chamados de uma só vez
Eu também gostaria de saber como você fez isso, mostra as telas se possível.
Vai ajudar muito.
obrigado
Vai ajudar muito.
obrigado