Search found 3 matches
- 28 May 2020, 13:10
- Forum: Help
- Topic: Multiple same dynamic fields in ticket/process
- Replies: 6
- Views: 1870
Re: Multiple same dynamic fields in ticket/process
Thank you for your quick response. Just to clarify not possible in any of versions of OTRS including 7 and 8? or just in OTRS 6 ? Not possible at the moment. Hey, I'm 90 % sure that it won't be possible (without custom changes) in v 7 or 8 since the key is/and should be unique. Why can't you just a...
- 28 May 2020, 12:44
- Forum: Help
- Topic: Multiple same dynamic fields in ticket/process
- Replies: 6
- Views: 1870
- 28 May 2020, 12:07
- Forum: Help
- Topic: Multiple same dynamic fields in ticket/process
- Replies: 6
- Views: 1870
Multiple same dynamic fields in ticket/process
Hi there, I was searching and didn't find any hint on how to put the same dynamic field in a ticket to appear more than once? Is it possible to make an optional adding of 1 or more dynamic fields of same type(key/value) in ticket/process ? Like you can do it in CMDB with optional adding of the field...