Search found 4 matches

by mdt753
05 Aug 2024, 14:14
Forum: General
Topic: The browser you are using is outdated message after server reboot
Replies: 1
Views: 31184

The browser you are using is outdated message after server reboot

Good morning to everyone,

this mornig I had to reboot a server that was out of disk space, after deleting some backup files.

When the server came up again it starts to show me the message in the title above: The browser you are using is outdated.

Is it a bug? There is a fix I can use?

Actual ...
by mdt753
11 Dec 2020, 20:49
Forum: Help
Topic: Statistics shows more than filtered
Replies: 0
Views: 2420

Statistics shows more than filtered

Hi to all,

I had this problem: I created a statistics shows me all the ticket closed in a specific period of time e.g. November. When I run the statistic, it shows me also some ticket closed in December but in filter conditions I put only status: closed and close time between 1/11 and 30/11.

How ...
by mdt753
04 Nov 2020, 18:12
Forum: General
Topic: OTRS 6 - change date format
Replies: 4
Views: 3214

Re: OTRS 6 - change date format

Thank you for your answer, but I use en and some users use it; I also verified the correct file data (in the attached image the en file) and both the files are ok.

I really don't where should I verify and/or change the settings.

Regards,

Maurizio
by mdt753
04 Nov 2020, 13:37
Forum: General
Topic: OTRS 6 - change date format
Replies: 4
Views: 3214

OTRS 6 - change date format

Good morning,

I have this problem, my OTRS 6 shows date format in statistics as mm/dd/yyyy hh/mm (TimeZone).

What can I do for change this kind of Date view? I need to read the dd/mm/yyyy hh/mm eventually whitout (TimeZone) also.

Thanks a lot in advance.

Maurizio