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- 18 Nov 2020, 08:51
- Forum: Marketplace
- Topic: RS4OTRS Mobile - Mobile app for OTRS 6 CE
- Replies: 8
- Views: 15625
- 24 Mar 2020, 16:49
- Forum: Marketplace
- Topic: RS4OTRS Mobile - Mobile app for OTRS 6 CE
- Replies: 8
- Views: 15625
RS4OTRS Mobile - Mobile app for OTRS 6 CE
Dear colleagues! We are glad to present you our unique product — an agent’s mobile application for OTRS 6 Community Edition . Radiant System has developed a free application for working with agents on mobile devices. An Android version is currently available. The planned release date for the iOS app...
- 23 Mar 2020, 09:10
- Forum: Marketplace
- Topic: RS4OTRS FAQ Image Print
- Replies: 0
- Views: 7485
RS4OTRS FAQ Image Print
RS4OTRS FAQ Image Print
Description
The module allows you to print FAQ articles with pictures.
Key features
Ability to print FAQ articles with pictures from the agent and customer interfaces.
Description
The module allows you to print FAQ articles with pictures.
Key features
Ability to print FAQ articles with pictures from the agent and customer interfaces.
- 20 Mar 2020, 08:31
- Forum: Marketplace
- Topic: RS4OTRS Priority matrix
- Replies: 0
- Views: 7579
RS4OTRS Priority matrix
RS4OTRS Priority matrix Description The module adds matrixes to the system that allow you to prioritize tickets taking into account their type, urgency, influence, priority, service, SLA. Key features Ticket auto-prioritization on four matrixes: • Type - Urgency - Impact • Urgency - Impact - Priori...