Znuny Open Source Ticketsystem

I've already checked the logs. No logs that my OTRS server communicate with my email server.

Here's the detailed error: Backend ERROR: OTRS-CGI-59 Perl: 5.16.3 OS: linux Time: Tue Jul 7 16:54:39 2020 Message: Impossible to send message to: ktenorio@iwave.com.ph . RemoteAddress: 10.242.2.5 RequestURI: /otrs/index.pl Traceback (32280): Module: Kernel::System::Ticket::Article::ArticleSend Line...

Hi Jojo,

i'm newbie in centos 7, can you tell me where to locate the logs in OTRS?

Hi All, already installed OTRS but when sending email, it cannot proceed. Below is my config. SendmailModule – SMTPS SendmailModule::Host – 10.10.10.7 (email server) SendmailModule::Port – 465 SendmailModule::AuthUser – (system admininstator) SendmailModule::AuthPassword – system administrators pass...