Search found 4 matches

by yp00475025
21 Sep 2020, 07:33
Forum: Developers
Topic: CIS Hardening Policy On OTRS
Replies: 2
Views: 2679

Re: CIS Hardening Policy On OTRS

Hi, We have details discussion with the end customer /infra team, and have ended with implementing of OTRS with Profile 2 CIS hardening policy, As I have come across that Profile 2 is not supported by OTRS, if still CIS hardening level 2 is implemented on OTRS servers, can someone suggest the impact...
by yp00475025
18 Sep 2020, 14:48
Forum: Developers
Topic: OTRS Installation ON Custom Port
Replies: 5
Views: 3465

Re: OTRS Installation ON Custom Port

Just want to know that can OTRS can be installed without default port configuration with httpd, mysqld and other services
by yp00475025
16 Sep 2020, 09:05
Forum: Developers
Topic: OTRS Installation ON Custom Port
Replies: 5
Views: 3465

OTRS Installation ON Custom Port

Due to security purpose , we need to install OTRS on custom port other than Default port i.e HTTP on port 8081 instead of 80, HTTPS on 8445 instead of 443 & also for mysql using other port instead of 3306. Please tell me is that possible for OTRS 6.0.x version ? If possible any impact on OTRS fu...
by yp00475025
19 Aug 2020, 11:33
Forum: Developers
Topic: CIS Hardening Policy On OTRS
Replies: 2
Views: 2679

CIS Hardening Policy On OTRS

We have a customer implementation planned ahead, they have CIS hardening policy that will be implemented during infra setup and hardening will be done according to https://www.cisecurity.org/cis-benchmarks/. Environment details: OTRS Version: 6.0.20 server : RHEL 7 CIS policy :Profile 2 Can anyone p...