Search found 2 matches
- 01 Jun 2010, 11:39
- Forum: Help
- Topic: Change Management Templates - how/where?
- Replies: 4
- Views: 4794
Re: Change Management Templates - how/where?
Very many thanks for the pointer in the right direction
- 31 May 2010, 14:55
- Forum: Help
- Topic: Change Management Templates - how/where?
- Replies: 4
- Views: 4794
Change Management Templates - how/where?
Hi
We have OTRS 2.4.7 and ITSM 2.0.2 installed and operating nicely.
Our issue is that under "ITSM Change" -> "New" we cannot select from an available "Change Template"........all we have in that drop down box is a single "-" (dash).
If we go to "ITSM Change" -> "Template" there are none listed ...
We have OTRS 2.4.7 and ITSM 2.0.2 installed and operating nicely.
Our issue is that under "ITSM Change" -> "New" we cannot select from an available "Change Template"........all we have in that drop down box is a single "-" (dash).
If we go to "ITSM Change" -> "Template" there are none listed ...