Znuny and ((OTRS)) Community Edition

skullz wrote: ↑28 Oct 2020, 21:22 Your request on article type is agent while the notification is customer body

Thank you, so I found that SenderType can take one of the values [agent, system, customer], in my case worked with "customer" value, and the body is visible now!

Hi all, I send a curl request from shell to create a tcket: 0. curl "http://my_private_ip/otrs/nph-genericinterface.pl/Webservice/REST/TicketCreate?UserLogin=user&Password=pass" -H "Content-Type: application/json" -d "{\"Ticket\":{\"Title\":\"RES...