Znuny and ((OTRS)) Community Edition

Well at least I am not losing it then. I have been struggling to get a Crypt::JWT RPM for RHEL8. I patched round some differences in the OpenSUSE spec file (commenting out a "%{perl_requires}" line and changing "BuildRequires: perl" to "BuildRequires: perl-interpreter")...

In the upgrade procedure it says due to the integration of Znuny4OTRS-ExcelStats, please ensure the Crypt::JWT and Crypt::OpenSSL::X509 modules should be installed. The latter for the first. However I am perplexed as it then says "optional, only when JSON web token support should be used",...

I will do, but I will need to schedule a maintenance slot first. Won't be till next week now as we are busy doing final preparation for a major upgrade of our HPC system this week.

Thing is I am not aware of ever installing any modules on the system. In fact I am certain that I have not. This was a clean CentOS 8 VM back in November that only ever had the otrs-6.0.30-02.noarch.rpm community edition RPM installed and the database moved from an OTRS 5 install and converted to UT...

Went to upgrade our OTRS community 6.0.30-02 to Znuny 6.0.35-01 this morning. There where no errors when installing the RPM and I can log on just fine. However when I click on a ticket I get the following. Any ideas what the issue is? The only quirk in my setup is that I am running on CentOS 8.4. Ba...