Znuny and ((OTRS)) Community Edition

Hello. There was a need to search for tickets in the client panel with a filter for closed tickets by a certain date. But there is no such possibility in the panel. This has a filter on created tickets only. How can I customize this area? Снимок1.PNG On this way (System->Configuration->Frontend->Cus...

I have this Znuny packages: OS - Ubuntu 16.04 LTS


I have it by inheritance, I don't know exactly where Znuny is installed
Sorry

Please, I can't do this without you

Thank you! I found the bin/otrs.Console.pl file, but I don't understand what exactly I need to do. Could you explain in more detail my actions? Sorry I'm low on this.

Hello! I need to automatically export a CMDB on a schedule.
I know how to do it manually using the Import/Export tool.
But I need to do it automatically on schedule, maybe with a script.
Any ideas how can I do this?

Thank you so mach! Its works.

Thank you. Ok, I found it. The column I want to add is "Description". When I add this to - LinkObject::ITSMConfigItem::ShowColumnsByClass
It doesn't show up in searches. Maybe it's a custom column and it can't be added?
Or how can I add columns of this type?

Anyone? Maybe need more information?

Hello! How I can to add a column to search result, when I search some ITSM unit, like server, to create a link to the ticket?