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- 27 Jan 2021, 22:22
- Forum: General
- Topic: Change Client automatically when users create ticket via Email
- Replies: 1
- Views: 1561
Change Client automatically when users create ticket via Email
Hello Everyone, Im using OTRS 5 and trying some things with email module, so i have a website that some users access a form and after that, a email is send and create a new ticket in OTRS(this its working normally and configured) but everytime that this happens, OTRS doesnt get the email of the &quo...