Search found 4 matches

by netoruben
28 Apr 2021, 11:49
Forum: Help
Topic: OTRS REST API With Two Factor Authentication
Replies: 7
Views: 9810

Re: OTRS REST API With Two Factor Authentication

root wrote: 28 Apr 2021, 08:50 Hi,

You should be able to use an additional AuthModule without 2FA to solve this. Znuny / OTRS uses only 2FA if there is a matching module configured for the AuthModule.

- AuthModule needs AuthTwoFactorModule
- AuthModule1 needs AuthTwoFactorModule1
- ...

- Roy
Thanks, I got it working. :D
by netoruben
28 Apr 2021, 06:10
Forum: Help
Topic: OTRS REST API With Two Factor Authentication
Replies: 7
Views: 9810

Re: OTRS REST API With Two Factor Authentication


Among other methods, I'd lean toward the HTTPBasicAuth and then focus on the web server's authentication.
https://doc.otrs.com/doc/manual/admin/6.0/en/html/external-backends.html#auth-backends

It really depends on what is the source of the data. I'm personally using AzureAD with Auth0 for SSO ...
by netoruben
27 Apr 2021, 19:12
Forum: Help
Topic: OTRS REST API With Two Factor Authentication
Replies: 7
Views: 9810

Re: OTRS REST API With Two Factor Authentication

You are showing us in your screenshot how insecure your app is in the first place.
I understand it is insecure, I am just testing, but if wanted what methods for authentication does OTRS provide, can I send a JSON body with the information, oAuth or do with headers Authorization Basic or a token ...
by netoruben
29 Mar 2021, 18:21
Forum: Help
Topic: OTRS REST API With Two Factor Authentication
Replies: 7
Views: 9810

OTRS REST API With Two Factor Authentication

Hello, I've setup an api and in the url parameters I pass CustomerUserLogin or UserLogin and Password and it works perfectly.

But now I've also setup TwoFactorAuthentication for some of my users and I want to authenticate with the api. I'ev tried a paremeter TwoFactorToken but it didn't work.

If ...