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- 28 Apr 2021, 20:58
- Forum: Help
- Topic: CUSTOMER_USER_ID is empty when ticket is created by WebService
- Replies: 0
- Views: 2416
CUSTOMER_USER_ID is empty when ticket is created by WebService
Hi everyone! Firstly, i'd like to thank you guys for this forum. It's been very useful to me. I have a question and i would appreciate it if some of you could help me. In my organization, we are using the operation Ticket::TicketCreate of the OTRS WebService, in order to create new tickets. But i ha...