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by danielbr
28 Apr 2021, 20:58
Forum: Help
Topic: CUSTOMER_USER_ID is empty when ticket is created by WebService
Replies: 0
Views: 2378

CUSTOMER_USER_ID is empty when ticket is created by WebService

Hi everyone! Firstly, i'd like to thank you guys for this forum. It's been very useful to me. I have a question and i would appreciate it if some of you could help me. In my organization, we are using the operation Ticket::TicketCreate of the OTRS WebService, in order to create new tickets. But i ha...

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