Znuny Open Source Ticketsystem

I'm really embarassed by the solution we got in the end. So on one hand there is the """code fix""", on the other the issue resolved itself as soon as we around to giving it proper TLS certification. I think the whole "authorization not granted" was because Zn...

Hi, If I put the current OTRSAgentInterface=<SessionID> into the request, I can see per Log Statement that the AgentAppointmentList.pm gets called now and the JSON I receive appears to be well-formed and has data inside it. I feel like our installation is supposed to be authorizing the POST request ...

a) For prosperities sake I moved the existing apache2 sites to a backup and enabled the conf file you mentioned, as to remove a source of noise. It didn't change the behaviour. b) Taken from the database prompt: Server version: 10.3.27-MariaDB-0+deb10u1 Debian 10 This is the current scheme of the ca...

Hello fellow OTRS Admins, since CentOS 6.9 is End-of-Life we tried to migrate our OTRS 5.0.20 installation to a fresh Debian 10 installation with the same version number. Everything works fine, except the CalendarOverview "index.pl?Action=AgentAppointmentCalendarOverview" does not show any...