Search found 4 matches

by georgeasufra
22 Jun 2021, 03:11
Forum: General
Topic: NEED HELP OTRS 3.0 with Exchange 365
Replies: 8
Views: 3585

Re: NEED HELP OTRS 3.0 with Exchange 365

Hi, I doubt that a simple, unsecured POP3 connections works with O365. Check this first with the documentation of O365 - Roy I tried POP3S no OAuth, port to filled just email and password and server no error appear but neither the result. I'm still wondering why the OTRS crashing when I change the ...
by georgeasufra
21 Jun 2021, 17:14
Forum: General
Topic: NEED HELP OTRS 3.0 with Exchange 365
Replies: 8
Views: 3585

Re: NEED HELP OTRS 3.0 with Exchange 365

OTRS 3.0 is not just outdated but also vulnerable and exploiteable, so you should update asap to avoid potential data loss or security breaches. The reasons for non working ssl conections could be a lot. Does your version of the OS support the same ciphers and standards as O365? Are your PERL and o...
by georgeasufra
21 Jun 2021, 17:13
Forum: General
Topic: NEED HELP OTRS 3.0 with Exchange 365
Replies: 8
Views: 3585

Re: NEED HELP OTRS 3.0 with Exchange 365

Hi George, That's way to less on information to get a proper reply. Are there any (related) entries in log files, etc? Despite that I strongly recommend updating to the latest version, this might solve your issues. - Roy HI Roy, Error logs Mon Jun 21 22:41:03 2021][Error][Kernel::System::MailAccoun...
by georgeasufra
21 Jun 2021, 04:03
Forum: General
Topic: NEED HELP OTRS 3.0 with Exchange 365
Replies: 8
Views: 3585

NEED HELP OTRS 3.0 with Exchange 365

Hello, we are still using OTRS 3.0 it is working fine until I migrated out email hosting from cpanel hostgator to Exchange 365 where the issues start to arise. I configure the SMTP to exchange address including the PostMasters but I got an error of SMTP authentication. I tried to switch to SMTPLS se...