Yes this file is supposed to be transformed into a ticket right?
It is created just after the email is fetched.
The filter is basic and shouldn't block the email:
filter condition: TO org@support.com
set email headers: X-OTRS-Service org
X-OTRS-SLA information non-critical
Search found 2 matches
- 13 Jul 2021, 17:29
- Forum: General
- Topic: PostMaster module exited with errors, could not process email
- Replies: 2
- Views: 1151
- 13 Jul 2021, 14:01
- Forum: General
- Topic: PostMaster module exited with errors, could not process email
- Replies: 2
- Views: 1151
PostMaster module exited with errors, could not process email
Hi everyone! We are having trouble processing mails after they are fetched and I'm hoping you could help us. ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-55 Perl: 5.16.3 OS: linux Time: Tue Jul 13 02:10:35 2021 Message: Could not re-process email /opt/otrs/var/spool/problem-ema...