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AWS Setup
Good day! I have a few OTRS instances running on AWS, and I'm facing a performance issue on the database. After some troubleshooting, the issue is the article storage (Kernel::System::Ticket::Article::Backend::MIMEBase), which we set to the database and not the Filesystem. So I'm considering this ch...
- 01 Oct 2021, 15:18
- Forum: Help
- Topic: 502 errors after upgrade from 6.0.12 to 6.0.34.
- Replies: 2
- Views: 719
Re: 502 errors after upgrade from 6.0.12 to 6.0.34.
Looks like that this solved the issue, we install the apache using ansible but we don't touch the MPM, so we were using the default MPM (event).
I'll now follow the logs for few days to check if we need to change the configurations.
Thank you, Roy.
I'll now follow the logs for few days to check if we need to change the configurations.
Thank you, Roy.
- 29 Sep 2021, 23:12
- Forum: Help
- Topic: 502 errors after upgrade from 6.0.12 to 6.0.34.
- Replies: 2
- Views: 719
502 errors after upgrade from 6.0.12 to 6.0.34.
We upgraded the OTRS version from 6.0.12 to 6.0.34 mainly for security reasons but also to change the repository to the Znuny repository. After the change, the team that uses OTRS started to complain that they're experiencing a lot of 502 Bad Gateway errors. Checking the Apache error log, I've found...