I'm not find solution for this issue. I try more code, but not solved my problem.
I seached more then over 5 hours on Google but not result.
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QueueID => [any number e.g.:9] #not working
Queue => [any queue] #not working
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- 17 Jun 2010, 09:38
- Forum: Developers
- Topic: AgentTicketStatusView.pm custom filter
- Replies: 7
- Views: 5641
Re: AgentTicketStatusView.pm custom filter
Hi,
I'm not find solution for this issue. I try more code, but not solved my problem.
I seached more then over 5 hours on Google but not result.
Any ideas...
I'm not find solution for this issue. I try more code, but not solved my problem.
I seached more then over 5 hours on Google but not result.
- 10 Jun 2010, 15:42
- Forum: Developers
- Topic: AgentTicketStatusView.pm custom filter
- Replies: 7
- Views: 5641
AgentTicketStatusView.pm custom filter
Hi Guys, I need create a new custom filter in Status View. I fund the .pm file in the /Kernel/Modules/AgentTicketStatusView.pm, and I try edit a custom filter: # define filter my %Filters = ( Open => { Name => 'open', Prio => 1000, Search => { StateType => 'Open', OrderBy => $OrderBy, SortBy => $Sor...