at closing any ticket i´m sending an Ticket Email notification to the customer.
now i must add the Ticket "AccountingTime" to the mail
I added
<OTRS_Ticket_AccountingTime> nothing in
<OTRS_Ticket_TimeUnit> nothing in
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- 25 Oct 2022, 15:13
- Forum: Help
- Topic: Need Help AccountedTime and Email Notification
- Replies: 0
- Views: 1999