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- 30 Dec 2021, 10:28
- Forum: Help
- Topic: Agent can'f follow ticket which he created
- Replies: 1
- Views: 1128
Agent can'f follow ticket which he created
Hi. I need help. I have version OTRS 6.0.30. I can't find solution. I have two queue.First belongs to Company1 and second belongs to Company2. Person who is logged as Agent from Company nr 1. He create a ticket and this ticket goes to queue Company nr 2. He can't follow this ticket. Which setting I ...