Znuny and ((OTRS)) Community Edition

Is it possible configure multiple groups and queue for approval of FAQ?

Is it possible a number max of connection there is a IC?
For example, there are one IC Software and this licence there are number max two, consequently only two computers can be connected in this software.

Are there possible??

But, how Do I make this automatic? I am sorry for question.

I already my CMBD with my computer, I need discover as connect computer with ticket.

Hello, can I help me?

I already have computers in cmbd, now I want that the user put the number asset, because there are in machine, and connect with machine automatic.

Are there some way free?

Is it possible create a field in ticket where search computers in cmdb and link after ticket open.

Is it possible create a field in ticket where search computers in cmdb and link after ticket open.

Hello,

I made a test today, it's ok.

Thanks a lot.

Hello,

Someone know how link computer and software automatic, I am doing import of OCS, but I need link software and computer automatic.

Hello,

Someone know how link computer and software automatic, I am doing import of OCS, but I need link software and computer automatic.

Olá,

Alguém sabe como fazer para interligar Itens de Configuração de forma automática? Por exemplo, software e computador?