Znuny and ((OTRS)) Community Edition

The CPU load spike looks like this https://i.ibb.co/phjncTh/2022-01-24-09-41-Check-MK-None-Service-details-SLX00010860-SRV-ALL-UNX-PRO-CPU.png and the error message like this: https://i.ibb.co/DKGzQ9h/2022-01-24-09-41-Registro-del-sistema-Admin-TITAN-Incidencias-de-Tecnolog-as-de-la-Informac.png Any...

jojo wrote: ↑18 Jan 2022, 14:48 how many memory and CPUs does the machine have?

It's running under a VMware, with 16 cores and 16 GB assigned

Hello everybody We have a problem that occurs frequently: some agents lose permissions on the groups assigned to them and they can't see any tickets. For the rest of agents, the application works correctly and this issue seems transparent, but sometimes there is a kind of chain reaction that ends up...