Search found 6 matches
- 10 Oct 2023, 07:08
- Forum: Help
- Topic: How to see message source
- Replies: 2
- Views: 1480
Re: How to see message source
Great, thank you for help once again!
- 10 Oct 2023, 04:25
- Forum: Help
- Topic: How to see message source
- Replies: 2
- Views: 1480
How to see message source
Hello,
How can I enable message source view?
I'd need to see email headers but somehow can't figure out where it's activated from.
https://doc.znuny.org/znuny_lts/agentin ... index.html
Thanks!
How can I enable message source view?
I'd need to see email headers but somehow can't figure out where it's activated from.
https://doc.znuny.org/znuny_lts/agentin ... index.html
Thanks!
- 04 Oct 2023, 02:30
- Forum: General
- Topic: Notify agent of new tickets by SMS / Signal app / etc.
- Replies: 5
- Views: 3268
Re: Notify agent of new tickets by SMS / Signal app / etc.
Thank you, got it working now.
- 03 Oct 2023, 07:20
- Forum: General
- Topic: Notify agent of new tickets by SMS / Signal app / etc.
- Replies: 5
- Views: 3268
Re: Notify agent of new tickets by SMS / Signal app / etc.
Excellent! I got a bit forward with passing on variables to our SMS API. Where could I see what variables can I use to pass data? For example: <User><xsl:value-of select="//Ticket/OwnerData/UserFullname"/></User> I can get the full name, but how about GSM number or email for example if it'...
- 28 Sep 2023, 16:31
- Forum: General
- Topic: Notify agent of new tickets by SMS / Signal app / etc.
- Replies: 5
- Views: 3268
Notify agent of new tickets by SMS / Signal app / etc.
Hello, Has anyone been successful on creating notification system which would send SMS or Signal App message when new tickets are received or old ones being answered? I just don't understand how to create the web service. We have iSMS compatible SMS Eagle box and I'd like to either use it or Signal ...
- 23 Dec 2022, 10:15
- Forum: General
- Topic: SMS or Signal app notification
- Replies: 1
- Views: 811
SMS or Signal app notification
Hello, I've been searching for SMS notification module which could be used with some SMS gateway service or device but with no luck there. Anyone knows if there is an addon for SMS notifications? When we were still using otrs I wrote a simple script with perl to notify our agents through SMS Eagle g...