Znuny and ((OTRS)) Community Edition

Update. This is resolved. I found this error in Apache error log ERROR: OTRS-CGI-04 Perl: 5.16.3 OS: linux Time: Fri Dec 8 16:10:11 2023 Message: Can't locate Kernel/System/Auth:HTTPBasicAuth.pm in @INC (@INC contains: /usr/Custom /usr/Kernel/cpan-lib /usr /usr/sbin/../../Custom /usr/sbin/../../Kern...

Hi All, I am setting up my Znuny LTS to use OpenID authentication. I have done setting up everything, and I have successfully authenticated via Azure OpenId. I successfully redirected to the redirect URL I set "https://192.168.1.7/otrs", with token parameter as following https://192.168.1....

Hi All. I have an issue at sending mail from Znuny. All my outbound messages are stuck in delivery message queue as shown in the screenshot bellow: https://i.ibb.co/rwy7qkx/communication-log-stuck.jpg It is happen for all message sent from Znuny https://i.ibb.co/C2XN4Gr/SMTPTLS-Stuck.jpg There is al...

Mine would be deactivated in four days.
The SMTP auth will apparently not be disabled just yet.

No. Still no solution
I use SMTP Auth for the workaround.

Yes it is. The account I use to send the email is the same as the one I use to authenticate the OAUTH2 Token.

Hi Roy, I think I have the correct configuration at my O365 environment. 1. Turned Off the SMTP AUTH 2. Turned on use of Legacy TLS https://i.ibb.co/hK7Cb60/image.png 3. Enabled the Authenticated SMTP for the user I used for my SMTP configuration https://i.ibb.co/DY9N0Fw/image.png Any other advise? ...

Hi All, I keep getting this error message when I send email with Znuny. SMTP authentication failed (SMTP code: 535, ErrorMessage: 535, 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [SI1PR02CA0010.apcprd02.prod.outlook.com] ) I am using Znuny 6.4.4 and configured it with t...