Znuny and ((OTRS)) Community Edition

As i checked my syslog i'm getting below error mysqld[1710]: [Warning] Aborted connection 31781 to db: 'otrs' user: 'otrs_user' host: 'localhost' (Got timeout reading communication packets) OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-77[8011]: [Error][Kernel::System::Daemon::DaemonModul...

Hello wurzel, It is a production server which is currently operational. I have a question about fetchmail files. I checked the server, but there were no fetchmail files in /usr/bin. Is this the cause of the problem? If this is the case, How do I retrieve a file from the /usr/bin directory? I made no...

Hi Folks, I have issue with OTRS version 6 which is running on ubuntu 16.04. OTRS didn't fetch the mail properly whenever i tried to fetch the mail it through below error " OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-77[5799]: [Error][Kernel::System::Daemon::DaemonModules::BaseTask...