Search found 10 matches
- 30 Nov 2023, 13:28
- Forum: Developers
- Topic: OTRS6 - Eigenes OTRS Modul - die ersten Schritte :)
- Replies: 1
- Views: 3173
OTRS6 - Eigenes OTRS Modul - die ersten Schritte :)
Hallo Zusammen, ich bin gerade dabei ein eigenes OTRS Modul zu schreiben, bzw erstmal zu verstehen wie das funktioniert. Anbei ein Beispiel was ich jetzt einfach mal zusammen geschustert habe. Ziel in dem Falle ist die Arbeitszeiten mehr oder weniger Lückenlos zu Dokumenieren. Gemacht hab ich das wi...
- 15 Nov 2023, 14:00
- Forum: General
- Topic: Kernel/System/MailAccount/IMAP.pm => how to set $Param{Timeout}
- Replies: 2
- Views: 2118
- 09 Nov 2023, 11:18
- Forum: General
- Topic: Kernel/System/MailAccount/IMAP.pm => how to set $Param{Timeout}
- Replies: 2
- Views: 2118
Kernel/System/MailAccount/IMAP.pm => how to set $Param{Timeout}
Hello, we fetch our mails with imap and sometimes get a 600s timeout because the Mailserver is shitty... how can i set the $Param{Timeout} ? i found: Kernel/System/MailAccount/IMAP.pm my $Type = 'IMAP'; # connect to host my $IMAPObject = Net::IMAP::Simple->new( $Param{Host}, timeout => $Param{Timeou...
- 13 Jul 2023, 11:23
- Forum: General
- Topic: Why can a user read a ticket which is not in his Group/Qeue?
- Replies: 2
- Views: 2231
- 13 Jul 2023, 09:10
- Forum: General
- Topic: Why can a user read a ticket which is not in his Group/Qeue?
- Replies: 2
- Views: 2231
Why can a user read a ticket which is not in his Group/Qeue?
Hello, i would like to allow a user group access to specific queues only. Therefore i create a group + queue and assigned the group <=> queue. Now the user gets an access denied message when he tries to access tickets which are in OTHER queues => Perfect. Works. HOWEVER, if the user is the owner of ...
- 12 May 2023, 11:18
- Forum: General
- Topic: GenericAgent CMD does not trigger/execute
- Replies: 1
- Views: 1380
GenericAgent CMD does not trigger/execute
Hello, i have a Postfilter which sets: Kernel::System::PostMaster::Filter::MatchDBSource Filter: '99999_R2D2_MK_Portierung' Set param 'X-OTRS-DynamicField-r2d2mktrigger' to '1' Which works: Kernel::System::PostMaster::NewTicket DynamicField update via 'X-OTRS-DynamicField-r2d2mktrigger'! Value: 1. K...
- 01 Feb 2023, 10:21
- Forum: General
- Topic: DatePicker Years (i need 10 Years +)
- Replies: 6
- Views: 894
- 31 Jan 2023, 13:04
- Forum: General
- Topic: DatePicker Years (i need 10 Years +)
- Replies: 6
- Views: 894
Re: DatePicker Years (i need 10 Years +)
we have Contracts which run 10 years
Where is it hardcoded...? i mean...it´s maybe hard-coded but not In-Stein-Gemeiselt?
Where is it hardcoded...? i mean...it´s maybe hard-coded but not In-Stein-Gemeiselt?
- 31 Jan 2023, 12:21
- Forum: General
- Topic: DatePicker Years (i need 10 Years +)
- Replies: 6
- Views: 894
Re: DatePicker Years (i need 10 Years +)
For pending dates
- 31 Jan 2023, 10:18
- Forum: General
- Topic: DatePicker Years (i need 10 Years +)
- Replies: 6
- Views: 894
DatePicker Years (i need 10 Years +)
Hello,
how can i extend the years of the date picker?
I would like to have 10 years in the future.
Cheers,
Michael
how can i extend the years of the date picker?
I would like to have 10 years in the future.
Cheers,
Michael