thank you for this advice. I updated to 6.1.1 and got the options that I need.
Thank you for your help
- Dominik
Search found 3 matches
- 10 Feb 2023, 14:13
- Forum: Help
- Topic: OTRS call an external API - GenericAgent
- Replies: 5
- Views: 2811
Re: OTRS call an external API - GenericAgent
Hi Roy,
thank you for this advice. I updated to 6.1.1 and got the options that I need.
Thank you for your help
- Dominik
thank you for this advice. I updated to 6.1.1 and got the options that I need.
Thank you for your help
- Dominik
- 08 Feb 2023, 16:30
- Forum: Help
- Topic: OTRS call an external API - GenericAgent
- Replies: 5
- Views: 2811
Re: OTRS call an external API - GenericAgent
Hi,
ok that is good to know. But for some reason I can`t add any Invokers:
Admin -> Web Service management: Is there a tutorial to use?
- Dominik
ok that is good to know. But for some reason I can`t add any Invokers:
Admin -> Web Service management: Is there a tutorial to use?
- Dominik
- 08 Feb 2023, 15:54
- Forum: Help
- Topic: OTRS call an external API - GenericAgent
- Replies: 5
- Views: 2811
OTRS call an external API - GenericAgent
Hi Everyone, is there any way to transfer data from OTRS to an external API? I thought about using an GenericAgent, so when a Ticket gets closed it automatically calls an API for the affacted ticket. I know that OTRS provides two features: 1. Provider Mode: OTRS is the host of an API 2. Requester Mo...