Znuny Open Source Ticketsystem

Thank you for your prompt response crythias. I made a root password, however I still get a similar error: Error: Can't connect to database, read comment! Comment: Access denied for user 'root'@'localhost' (using password: YES) Bug Report: Traceback: ERROR: OTRS-Installer-10 Perl: 5.8.8 OS: linux Tim...

When I try to install the database I get past the second screen but always stop on the third screen with this: --------- Error: Can't connect to database, read comment! Comment: Access denied for user 'root'@'localhost' (using password: NO) Bug Report: Traceback: ERROR: OTRS-Installer-10 Perl: 5.8.8...