Znuny Open Source Ticketsystem

Thanks, but somehow it doesn't seem to check for that specific module.

[otrs@OTRS-test OTRS]$ /opt/otrs/bin/otrs.CheckModules.pl --all
o Apache::DBI......................ok (v1.12)
o Apache2::Reload..................ok (v0.13)
o Archive::Tar.....................ok (v2.38)
o Archive::Zip ...

Found the issue!

This did the trick:

yum install "perl(Time::Piece module)"

Thanks for the help everyone!!

Much apprecieated

It gives the following output:

[otrs@OTRS-test opt]$ ./otrs/bin/otrs.Console.pl Maint::PostMaster::MailAccountFetch --debug

Spawning child process to fetch incoming messages from mail accounts...

outlook.office.com (IMAPTLS)...
IMAPTLS: Found 1 messages on otrs@terumo-europe.com/outlook.office ...

Hello,

Thanks for the help. I see the following unexplainable message:

Message '33' successfully received from server.
IMAPTLS: Failed to process message (saved as /opt/otrs/var/spool/problem-email-...

Kr,

Chris

Hello,

I've setup 2 new OTRS CE 6.0.38 instances on RHEL. Everything seems to work fine and the O365 mailbox is configured using OAUTH2. Both instances connect correctly to the O365 mailbox via IMAPTLS and fetch the mails correctly. Meaning that the mails get deleted from the inbox after the fetch ...