Search found 7 matches

by nico2306
08 Mar 2024, 12:59
Forum: Help
Topic: Fulltext search slow
Replies: 10
Views: 1762

Re: Fulltext search slow

Any progress here? Our fulltext search becomes slow (40+ seconds) since an update to 6.5.6, before it was like 10s.
I can't find any solution for that. When i look into htop it looks like this:
2024-03-08 11_57_12-Remote Desktop Manager [otrs-test.hlkomm.net - root].png
by nico2306
08 Feb 2024, 18:55
Forum: Hilfe
Topic: Migration 6.5.6 auf 7.0.15
Replies: 1
Views: 985

Migration 6.5.6 auf 7.0.15

Hi, ich möchte gerade auf einem Test-System die Migration von unserem Produktivsystem (Znuny 6.5.6 mit otrs-User und /opt/otrs etc.) auf Znuny 7.0.15 testen. Um zukünftig Aufwand zu ersparen möchte ich gleich die Ordnerstruktur und den Benutzer entsprechend der Empfehlung anpassen. Die Dokumentation...
by nico2306
06 Jul 2023, 10:40
Forum: Help
Topic: Error in Plguin Function
Replies: 3
Views: 520

Re: Error in Plguin Function

Hi, sry for late response. It's Znuny 6.5.1, yes. What do you mean with "stack trace"? This is what I get: root@otrs:/opt# tail -50 /var/log/messages Jul 6 10:33:28 otrs OTRS-CGI-46[930944]: [Notice][Kernel::System::Calendar::Plugin::PluginFunction] Sorry, can't load function LinkList in K...
by nico2306
29 Jun 2023, 10:12
Forum: Help
Topic: Error in Plguin Function
Replies: 3
Views: 520

Error in Plguin Function

Hi,

we have tons of Warnings in our logs:

Code: Select all

[Notice][Kernel::System::Calendar::Plugin::PluginFunction] Sorry, can't load function LinkList in Kernel::System::Calendar::Plugin::Ticket::Create=HASH(0x7f08cdab21b8)!
Can anyone help me with this?

Kind regards,

Nico
by nico2306
05 Apr 2023, 13:15
Forum: General
Topic: Display error after installing Znuny 7.0.2
Replies: 4
Views: 1349

Re: Display error after installing Znuny 7.0.2

No, its not from cache, that was my first idea. I already cleared it.
It looks like this in every browser on all VMs.
by nico2306
03 Apr 2023, 21:21
Forum: General
Topic: Display error after installing Znuny 7.0.2
Replies: 4
Views: 1349

Re: Display error after installing Znuny 7.0.2

Looks fine to me :-|
by nico2306
03 Apr 2023, 14:55
Forum: General
Topic: Display error after installing Znuny 7.0.2
Replies: 4
Views: 1349

Display error after installing Znuny 7.0.2

Hi, we want to take a look at 7.0.2, but after installing it it looks like the template is broken. (see attached screenshot) I installed it on a Debian 11 using the official documentation (https://doc.znuny.org/znuny/releases/installupdate/install.html). So all dependencies should be installed. Can ...