Search found 5 matches

by sikalil
11 Sep 2023, 14:36
Forum: Help
Topic: Znuny 7.0.10 - Many error Message File : Can't locate Module in @INC
Replies: 0
Views: 2210

Znuny 7.0.10 - Many error Message File : Can't locate Module in @INC

Hello All, After Upgrading Znuny OTRS from Znuny 7.0.9 to Znuny 7.0.10, we are facing to Slowness issue and below error. Need your help.. Thank you much Mon Sep 11 12:26:45 2023 (Africa/Abidjan) error Znuny-CGI-01 Can't locate Kernel/Output/HTML/Notification/AgentSessionLimit.pm in @INC (@INC contai...
by sikalil
25 May 2023, 12:21
Forum: Help
Topic: Perl Module iCal::Parser Not found By user otrs
Replies: 7
Views: 545

Re: Perl Module iCal::Parser Not found By user otrs

skullz wrote: 25 May 2023, 08:57 viewtopic.php?p=172324#p172324
Hi,

Thank you for sharing

I executed command and returns "No documentation found for "iCal::Parser"."

on "/root" there only ".capan" and ".cpanm" folder.
by sikalil
25 May 2023, 12:16
Forum: Help
Topic: Perl Module iCal::Parser Not found By user otrs
Replies: 7
Views: 545

Re: Perl Module iCal::Parser Not found By user otrs

Hi, Looks like you have the module not correctly installed. Check if any environment variables are set that start with PERL5 in the name. I guess there's a directory /root/perl5 which indicates you have the module just installed for the user root. - Roy Hi, Thank for your return, how can I do that ...
by sikalil
24 May 2023, 18:01
Forum: Help
Topic: Perl Module iCal::Parser Not found By user otrs
Replies: 7
Views: 545

Perl Module iCal::Parser Not found By user otrs

Hello, We start upgrading znuny 6.4.5 to znuny LTS 6.5.1. We ran Migration script " MigrateToZnuny6_5.pl " and received error : Migration started ... Checking requirements ... Requirement check for: Check required Perl version ... Requirement check for: Check required database version ... ...
by sikalil
24 May 2023, 16:42
Forum: Help
Topic: Text Field hidden after upgrade to Znuny 6.4.5
Replies: 0
Views: 770

Text Field hidden after upgrade to Znuny 6.4.5

Hello,

We have issue on creating Email Ticket and Phone Ticket on Znuny 6.4.5. the Text field is hidden. We don't why.
Please, can you support us for fixing ?

BR
___
Kalil