Hello
Searched the forum for an answer to my problem but i found nothing..
In the company that i work recently we migrate the otrs 2.4 to a new server.
Everything works fine except the following:
The customer sends an email and a new ticket is created.
Then the otrs sends an auto reply email ...
Search found 1 match
- 19 Jul 2023, 12:23
- Forum: Help
- Topic: otrs 2.4 creates new ticket upon customer reply
- Replies: 1
- Views: 2768