Znuny Open Source Ticketsystem

Hi, to solve this issue, please run in the Znuny home directory the following command: bin/otrs.Console.pl Maint::Config::Rebuild --cleanup Then execute the upgrade script again. @giacomos: in the file ./Config/Files/ZZZAAuto.pm are your current settings saved - to change this file to change settin...

Nothing to worry about the new files..its a new features integrated in 6.5. how about this? what the response ? bin/otrs.Console.pl Admin::Config::Read --setting-name Ticket::Frontend::AgentTicketPhone###StateDefault What I got is: otrs@otrs:~$ bin/otrs.Console.pl Admin::Config::Read --setting-name...

Do you try running the config update as latest giacomo post? yes and I get bin/otrs.Console.pl Admin::Config::Read --setting-name Ticket::Frontend::AgentTicketNoteToLinkedTicket###StateDefault Gathering setting value... Setting: Ticket::Frontend::AgentTicketNoteToLinkedTicket###StateDefault open Do...

Hi, We are facing the same problem that Giacomo had but with a significant difference. We completely miss all “Ticket::Frontend::AgentTicketNoteToLinkedTicket” settings in our System Configuration. I mean : Ticket::Frontend::AgentTicketNoteToLinkedTicket###Body Ticket::Frontend::AgentZnunyNoteToLink...