Znuny and ((OTRS)) Community Edition

Thanks a lot for the work and the swift reply!

Hi all, After following the upgrade process to upgrade from 6.0.x through to 6.5.5, we noticed that the agent dashboard was taking a very long time to display. Users also started receiving timeouts on other actions. We found out that some queries on the database were taking an incredibly long time (...

Hi! An issue that we tripped over multiple times: at step 4, when requesting a new token, make sure you're logged into the correct O365 account (displayed above the "Permission requested" title). Which is the 'correct' O365 account? I am faced with this issue currently, where dozens of in...