Znuny and ((OTRS)) Community Edition

Hello,

Thanks a lot! Now it works.

Thanks,
Andrea

Hi skullz, thanks for your help and support. We have tried your workaround but without success. - We have created the Dynamic Fields - We have edited the Ticket::Frontend::AgentTicketClose###DynamicField - We saved and deployed. But when we try to close a ticket, fields are not there. How can we fix...

Dear Community, I'm new to the community and thank you for accepting me. I'm a beginner in learning about the OTRS product but I couldn't find a guide that solved the problem in the online documentation. I would like to implement ticket tagging during closing so that activities from multiple queues ...