Znuny and ((OTRS)) Community Edition

Thank you so much!
May I ask one more question?
After installing the new package, how can I fix the above error of not being able to find OTRSMasterSlave?

Hello Bros, Has anyone successfully installed OTRSMasterSlave on Znuny 7.0? I got error message when I installed it. +----------------------------------------------------------------------------+ ERROR: Znuny-znuny.Console.pl-Admin::Package::Install-22 Perl: 5.34.0 OS: linux Time: Mon Feb 26 14:31:5...

Hello Roy, May I ask the time to release CISearch and DashboardWidgetSearchProfile? As I got an error message: ERROR: Znuny-CGI-22 Perl: 5.34.0 OS: linux Time: Sun Feb 25 14:17:07 2024 Message: Can't locate Kernel/Modules/ZnunyCISearch.pm in @INC (you may need to install the Kernel::Modules::ZnunyCI...

Hi Roy, Thanks again for your help. Unfortunately, after running the following commands, sudo su - otrs -c 'bin/znuny.Console.pl Admin::Package::Upgrade https://download.znuny.org/releases/itsm/packages7/:GeneralCatalog' sudo su - otrs -c 'bin/znuny.Console.pl Admin::Package::Upgrade https://downloa...

Hello Roy, Thanks again for your assistance. I tried to run the command, however, I got the following error message： The following packages could not be found in the online repositories... GeneralCatalog ITSMChangeManagement ITSMConfigurationManagement ITSMCore ITSMIncidentProblemManagement ITSMServ...

Just to record my step, the command is
sudo su - otrs

Hello Roy, I tried the following command as a root user: su - otrs bin/znuny.Console.pl Admin::Package::UpgradeAll but it prompts to input the password of the user "otrs" As far as I know, we didn't create the user"orts", I tried blank and otrs, but they are not correct. I would ...

Thank you so much!
I will try it.

checked the apache log showing: Message: Can't locate Kernel/Modules/AgentPreMasterSlave.pm in @INC (you may need to install the Kernel::Modules::AgentPreMasterSlave module) (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local /lib/x86_64-linux-gnu/perl/5.34.0 /...

Hi Bros, I am a newbie. Few days ago, we updated our system from 6.5 to Znuny 7.0.15. We would like to stay with /opt/otrs. We can access the login page, even though the URL is changed to http://xxx.xxx/Znuny/index.pl But after logging, we got 500 error. May I ask where should I start troubleshootin...