Search found 4 matches
- 16 Mar 2011, 07:32
- Forum: Howtos
- Topic: How To use CustomerUser Map to link images (http-link)
- Replies: 7
- Views: 71677
Re: How To use CustomerUser Map to link images (http-link)
Sorry, my coding skills are not great. Could you elaborate on where the "customer custom field" is within your posted example in this forum? We really want to get the integration between zenoss and otrs as solid as possible, so any additional pointers you have would be greatly appreciated....
- 29 Jul 2010, 11:10
- Forum: Help
- Topic: ERROR: Need write permission in OTRS home
- Replies: 3
- Views: 2488
Re: ERROR: Need write permission in OTRS home
Hi crythias,
Thanks for the reply. Yes, I ran it using this variable string:
./SetPermissions.pl --otrs-user=otrs --web-user=www-data --web-group=www-data /usr/share/otrs
Does this look right, is something missing?
/suntzu
Thanks for the reply. Yes, I ran it using this variable string:
./SetPermissions.pl --otrs-user=otrs --web-user=www-data --web-group=www-data /usr/share/otrs
Does this look right, is something missing?
/suntzu
- 29 Jul 2010, 04:33
- Forum: Help
- Topic: ERROR: Need write permission in OTRS home
- Replies: 3
- Views: 2488
Re: ERROR: Need write permission in OTRS home
Bump...
Anyone?
Anyone?
- 28 Jul 2010, 15:16
- Forum: Help
- Topic: ERROR: Need write permission in OTRS home
- Replies: 3
- Views: 2488
ERROR: Need write permission in OTRS home
Hello Community, I am trying to do a fresh/clean install of 2.4.7 on Ubuntu 10.04 and have a problem when I attempt to use http://10.20.30.10/otrs/index.pl?Action=AdminPackageManager. The problem is "ERROR: Need write permission in OTRS home" which I have read is documented in the bug list...