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by ftmg
13 Mar 2024, 15:43
Forum: Help
Topic: No ticket notifications sent (SendAgentNotification) after upgrade
Replies: 1
Views: 915

No ticket notifications sent (SendAgentNotification) after upgrade

After upgrading from 6.0.3x to 6.0.40 with otrs-community-edition-6.0.40.sh script no Ticket Notifications are sent anymore to agents after valid ticket actions (Ticket creation, ticket updates etc.) 1. Verified that no SendAgentNotification event is created in Ticket's history 2. In Ticket notifica...

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