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by joanporta
30 Jul 2010, 11:51
Forum: Help
Topic: Tickets ordered by last worked
Replies: 1
Views: 1608

Tickets ordered by last worked

Hi,

How can I do that the tickets order is shown by last worked not by creation age?

Example:

The ticket "A" is created, it goes to the end of the queue.
New tickets "B" enters and obviously goes to the end, while Ticket "A" is not the last anymore.
Th ticket "A" is worked by some user.
Now I ...