I'm quite new to this (first post), and really only use OTRS for the most basic of tasks.
My question is, how can I get the stats module to generate a list of ALL closed tickets and sort them by how long they took to close? I've been going through the documentation, but have really been struggling ...
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- 09 Aug 2010, 22:20
- Forum: Help
- Topic: Stats - How to get a list off ALL closed tickets sorted...
- Replies: 0
- Views: 1193