Znuny Open Source Ticketsystem

To explain further: We’re currently using Znuny 6.5 and sending email notifications where the Subject line contains special UTF-8 characters (for example: é, è, à, ü). These characters are automatically MIME-encoded by Znuny (as per RFC 2047), resulting in Subject headers like this: Subject: =?UTF-8...

Hello everyone, When Znuny sends an e-mail containing special characters (such as “é”, “à”), the Subject header is MIME encoded (e.g. =?UTF-8?Q?...?=). The problem is that Znuny does not seem to expose, via the interface or system configuration, the options for controlling the MIME encoding of heade...