Search found 3 matches

by massimos
21 Jan 2026, 09:58
Forum: General
Topic: old library in new znuny version
Replies: 2
Views: 24674

Re: old library in new znuny version

Thank you for reply

I followed your tip as follows:

- To find the invalid value, I ran:
./otrs.Console.pl Admin::Config::FixMissingFrontendFiles

- From the System Configuration web interface, I reset Loader::Customer::CommonJS###000-Framework by clicking the circular arrow.

And the problem was ...
by massimos
14 Jan 2026, 15:49
Forum: Generale
Topic: vecchia libreria in nuova versione di znuny
Replies: 0
Views: 112918

vecchia libreria in nuova versione di znuny

Ciao a tutti

Ho eseguito l'aggiornamento di znuny dalla versione 6.5.4 alla 6.5.18

Ha funzionato tutto tranne che un messaggio di errore "Warning: Browser not compatible" sulla pagina di apertura del portale cliente.

Indagando per scroprirne la causa ho visto che in
Sysconfig --> Loader ...
by massimos
14 Jan 2026, 15:47
Forum: General
Topic: old library in new znuny version
Replies: 2
Views: 24674

old library in new znuny version

Hello everyone

I updated znuny from version 6.5.4 to 6.5.18.

Everything worked except for a "Warning: Browser not compatible" error message on the customer portal home page.

During investigation, I found that in
Sysconfig --> Loader::Customer::CommonJS###000-Framework

an old version of the ...