Znuny Open Source Ticketsystem

Good morning, two days ago OTRS didn't allow customers to create tickets. So i rearched the problem and ended up changing the ticket_state_type table in order to match the names to the ticket_state table. The custumer interface so far works correctly but the agent interface does not. Now i can't cre...

I only began to use OTRS 2 days ago, but i had the same problem and couldn't even use PPM because of a missing dll. However I managed to resolve both problems by reinstalling perl. After that POP3S and IMAPS were avaiable and the fetchmail and sendmail functions worked properly. Maybe there's a bett...