Search found 2 matches

by jorinn
20 Oct 2010, 14:33
Forum: Help
Topic: AgentTicketPrint - blank page
Replies: 2
Views: 1725

Re: AgentTicketPrint - blank page

No corresponding errors in httpd/error_log - and the Support Assessment checked out with all green OKs.

bin/otrs.checkModules emitted some warnings about older Perl modules, though - a general update fixed the problem, and PDF printing now works again.

Thanks a lot for the hint!
by jorinn
20 Oct 2010, 12:28
Forum: Help
Topic: AgentTicketPrint - blank page
Replies: 2
Views: 1725

AgentTicketPrint - blank page

We are experiencing problems printing tickets from OTRS - the output from the AgentTicketPrint action is a seemingly blank page. The HTML source of the empty page is as follows: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; chars...